Service
Sales Support Engineer – Spare Parts & Service
Nieuw-Vennep | 40 hours | International superyacht construction
From customer request to smart technical solution.
What do we expect from you?
Mbo+ or hbo level of professional and intellectual ability with technical insight
Experience in spare parts, service, purchasing, or a technical-commercial role
Hands-on, proactive, and responsible
Structured, customer-oriented, and solution-oriented
A true team player who adapts easily
Good command of Dutch and English
What do you get in return?
A versatile technical-commercial role
Plenty of freedom, responsibility, and room for your own initiative
Working with high-quality products for international superyachts
A committed team with short lines of communication
Room for personal and professional development
The vacancy
Will you further expand our Spare Parts department?
Are you technically strong, commercially minded, and do you get energy from bringing structure? Do you want to not just fill a position, but truly build something? Then we have a great challenge for you at Van Driel!
Our Spare Parts activities are still in their infancy. We are looking for an enterprising colleague who enjoys building this department further from the ground up, setting up processes, and taking it to a higher level.
In addition, you will be part of our Service department, where you will support colleagues in preparing technical and commercial service offers and answering technical customer questions.
You will get a lot of freedom to develop and actually realize your own ideas. You will work in a dynamic environment where no two days are the same and where technology, commerce, and teamwork come together.
What are you going to do?
Your role consists of three key components:
1. Spare Parts – your own area of focus
You will further build up our Spare Parts activities and are responsible for the entire process.
You develop and improve the working method around spare parts and ensure structure, overview, and efficient processes.
You handle parts inquiries, identify the correct parts, and prepare quotes.
You take care of the purchasing, order processing, and worldwide delivery of parts.
You identify opportunities for improvement and translate these into concrete plans that you also actually execute.
2. Sales Support – supporting the Service department
In addition to Spare Parts, you support your colleagues with the commercial activities within Service.
You assist in the technical elaboration, calculation, and preparation of quotes for inspections, maintenance, repairs, and refits.
You coordinate activities, prices, and required materials with the departments involved.
You support the follow-up of quotes and ensure correct and timely handling of customer inquiries.
3. Technical Support – technical support for customers
You assist our international customers with technical questions about our installations on board superyachts.
You assess technical customer inquiries and work with colleagues to find suitable solutions.
You liaise with Engineering, Production, and Service to gather the correct technical information.
You coordinate the answering of technical questions and assist in resolving technical issues and warranty claims.
You work with high-end technical installations for superyachts, such as cranes, hatches, doors, and hydraulic platforms.
What are you bringing?
We are looking for a real go-getter who takes responsibility, enjoys working together, and contributes to the further development of our organization with a fresh perspective.
You recognize yourself in the following:
You have technical insight and an MBO+ or HBO working and thinking level, preferably supplemented with experience in spare parts, service, purchasing, or a technical-commercial role.
You are a true team player and easily liaise with colleagues from different departments.
You have your own vision, bring structure, and know how to systematically turn your ideas into concrete results.
You have a hands-on mentality, take initiative, and ensure that tasks are actually completed.
You work in a structured manner, maintain an overview, and set the right priorities. Even with unexpected customer requests, urgent deliveries, or other ad-hoc matters, you keep a cool head and remain solution-oriented.
You are customer-oriented, have strong communication skills, and are fluent in Dutch and English.
Experience in superyacht construction is a plus, but not a requirement. Your mentality, technical insight, and the ambition to build something are just as important to us.
What do we offer you?
The opportunity to build something: you will play a key role in the development and professionalization of our Spare Parts activities.
A lot of freedom and responsibility: room for your own ideas, initiatives, and improvements.
A versatile role: a varied combination of Spare Parts, Sales Support, and Technical Support within our Service department.
A dynamic international working environment: you will work with high-quality technical products and clients from the international superyacht industry.
A committed team: short lines of communication, direct collaboration, and colleagues who are always there for each other.
Room to grow: an independent role with development opportunities and a suitable salary.